FAQs - About CG Slate
PRODUCT QUERIES
What is CG Slate?
How is CG Slate different from regular learning solutions in the market?
What are the subjects covered in CG Slate?
Is CG Slate available as an app?
Can my child study independently on CG Slate?
Can my child revise on CG Slate all that he/she studies in the school?
Do I have to give my child access to the internet for learning?
How do I know whether my phone/tablet is compatible with CG Slate MicroSD card?
Am I supposed to buy separate tablets/SD Cards for different grades?
I have a KG-2 SD card, how do I upgrade to 3-5?
What is the warranty period for CG Slate tablet?
Can I control what my child views?
How is play time linked to learning in CG Slate?
I want my child to watch videos on YouTube but do not want him/her to access the internet. How do you ensure my child’s safety?
How do you ensure that my child doesn’t access inappropriate content on CG Slate?
PAYMENT & SHIPPING
Do you have a Cash On Delivery (COD) option?
What all payment methods do you accept?
Within how many days after ordering I will receive my CG Slate?
What is your returns policy?
HOW TO GET STARTED
How do I get started with CG Slate?
Where can I view my child's report?
How to change the registered mobile number?
How do I change the email address that I have entered in the parent account?
The restricted mode is turned off after OS update. How do I turn it on?
How should I set up CG Slate on my mobile?